HMS highlights Customer Service

As a leading North West building and maintenance contractor, HMS is proud to support National Customer Service Week.

National Customer Service Week takes place from 1st-5th October and provides an opportunity to raise awareness of customer service and the vital role it plays not only for running successful business but also for retaining customers.

Throughout the week we will be providing updates and news stories about our staff and teams who go the extra mile on a day to day basis to provide outstanding customer service. Paul Worthington, Managing Director at HMS said:

“In the lead up to Customer Services week, as an organisation we have been revisiting our commitments to customers and specifically our mission to ‘Exceed the Expectations of our Customers’. Our client and customer base is incredibly diverse. That’s why the personal values of staff and partners are of critical focus in achieving a positive customer experience. I’m routinely impressed with examples of where staff have gone above and beyond in delivering services to our customers. Customer Services week gives us the opportunity to showcase positive examples of HMS standards.”

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