HMS is proud to support Gas Safety Week 2018.
This annual event helps raise awareness of gas safety and the importance of maintaining gas safe appliances.
We’re dedicated to ensuring all gas appliances are safe and regularly serviced for our customers, to prevent possible leaks, fires and carbon monoxide poisoning.
Our experienced, accredited teams are on hand around the clock to maintain over 15,000 homes across the North West with a gas supply. We actively encourage our customers to allow staff to access their homes to check gas appliances and ensure each property is gas safe for customers and their families.
If you are a social housing tenant, you will need to allow our staff access to your home to check your appliances every year. However, if you have any concerns, you can book an HMS gas engineer visit by calling the Customer Call Centre on the number below.
You can check for warning signs that your appliances aren’t working correctly, such as lazy yellow /orange flames instead of crisp blue ones, black marks on or around the appliance, a pilot light that keeps going out and too much condensation in the room.
Never attempt to fix a gas appliance yourself. Please arrange for one of our gas safe engineers to carry out any repairs.
Know the six main symptoms of carbon monoxide poisoning – headaches, dizziness, breathlessness, nausea, collapse and loss of consciousness.
Have an audible carbon monoxide alarm. This will alert you if there is carbon monoxide in your home. You can request a gas engineer to fit one of these for you, simply contact us to arrange.
All our Gas Engineers carry ID which shows the Gas Safe logo. If in doubt, contact our call centre. No ID? No access.
Find out more about our Gas Installation and Maintenance services here.
Customer Call Centre on 0800 678 1894
For further gas safety advice visit GasSafeRegister (external website).
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